The answer to whether an employer will accept an online medical certificate isn’t straightforward! It depends on various factors and situations.
Some employers accept online certificates on the spot. On the contrary, others may reject online certificates or demand further verifications and formalities to be fulfilled.
If you are a working person and are in need of medical leave but are uncertain about whether your employer or manager will accept an online certificate, pay attention to every little detail.
In this detailed article, we’ll shed light on some factors that must be considered, when your employer may reject your online medical certificate, and what you should do to reduce the chances of its rejection. So, let’s stay with us to break them down…
Here’s What You Need to Consider
- Employer’s Policy – Some employers have clear policies about acceptable forms of medical evidence. So, take the time to review your employee handbook. Don’t be shy! Reach out to the HR manager to enquire about specific requirements set by the company.
- Provider’s Reputation – Next, you need to ensure the online telehealth provider is reputable and whether it provides genuine medical certificates to patients. It’s strongly advisable to check for licensed doctors, clear contact details, and a transparent and smooth process.
- Circumstances of Illness – In case you are not severely sick and your health condition is easily verifiable, it’s sufficient to seek an online medical certificate from a trusted healthcare provider. On the contrary, employers might demand further information or a physical examination report if your health condition is serious and you require multiple days off.
- Evidence of Validity – Suppose your employer has concerns about the validity of an online certificate. In that scenario, they may request additional details from the provider or seek further verification until they are sure.
Employers Might Reject or Question Online Certificates: Here’s When
- The first situation is if the certificate is from an unregistered or unscrupulous provider.
- Another scenario is when your (as an employee) explanation for requiring the certificate seems inconsistent or suspicious.
- As stated above, when the employer isn’t sure about whether the certificate is authentic.
- Last but not least, when the employer has a policy that explicitly excludes online certificates.
Discover What You (As an Employee) Should Do
- First of all, check your employer’s policy. Spend time understanding what’s required for medical leave and certificates.
- The next step is to find a telehealth provider who is legitimate and provide authentic certificates to patients.
- Don’t hesitate to communicate with your employer. If you are concerned about your employer’s acceptance of the certificate, ask them without any further delay. Be open to discuss things in detail.
- Get ready to provide extra details, if required. In case your employer prefers verification from your doctor or certificate provider, don’t resist; let them do!
Wrapping It Up
Knowledge is power, so empower yourself by gaining valuable insights into all the above points. Generally, the chances your employer will accept an online medical certificate are higher. But still, you should research well and seek guidance from your employer. This will save you from the last-minute hassle of not approving the medical leave.